Sales Audit is an independent research aimed to analyze and find errors in the procedures or actions of employees, leading to a loss of customers, decrease in speed and loss of company's profit.
During the audit of sales:
- consultants of Adros Baltija will analyze the processes, scripts of your product sales am;
- assess the effectiveness of your sellers.
Pārdevēju testēšana
Pārdevējiem tiks dots uzdevums sazināties ar Adros Baltija konsultantu un vienoties par tikšanās laiku – produkta prezentācijai. Pārdevēja darba efektivitāte tiks novērtēta pēc sekojošiem kritērijiem:
- Was he able to reach the right person? (You'd be surprised, but not all sellers are able to do this)
- Was it pleasure to talk to this seller?
- The skills of argumentation;
- Reflection objections;
- Does he lead the conversation or obey the influence of the Client?
- Does he have skills of gathering information about the Client/his business?
- Does he send a follow up after the call?
- Does he call back the Client after he receives the information?
- The sound of voice
- Did the seller sold the meeting or not?
What will you get after the sales audit? What are your benefits?
- For each employee, who was audited, you will receive an expert advice on his professional suitability, his/her strengths and weaknesses;
- We’ll audit your product’s/service’s sales scripts. We’ll find inconsistencies, mistakes that lead to a loss of clients, turnover and profit; we’ll develop recommendations on the implementation of the necessary processes and sales tools;
- You will understand where and how you loose money and Clients, you will get recommendations how to eliminate these shortages.
